Because nothing says "customer service" like USPS….
By The Securities and Exchange Commission has proposed a new protocol that would allow companies to make proxy materials — large, thick stacks of paper — available to investors on the internet instead of mailing individual packets to thousands of shareholders.
AAO Weblog points out that one “consumer advocate” fears that such a plan would harm the individual investor who somehow failed to receive the electronic notification that the materials were available.
That consumer advocate?
The United States Postal Service.